I just wanted to commend [my Account Executive]…Her help in getting me [through] the purchase…was wonderful, in her patience in dealing with an artist…who needed lots of personal communication, to help me develop the understanding of which products were best for me.  She conveyed a sense of friendliness that reminded me of talking to an old friend…  Please recognize that her talent for taking extra time talking, and getting to know the customer is an invaluable attribute!

A.G., Colorado, 07/17/09